After Sales
To meet the service life and availability requirements of drive systems, a high-performance system is needed that enables necessary spare parts to be used quickly and easily. REICH sets great store by the reliable delivery of components through our own after sales – team. Drawing on our decades of experience, we are able to identify the right component quickly and work with you to map out the subsequent process.
We recommend a strategy that proactively prevents downtime. In this context, regularly replacing specific coupling wear parts as part of your machine’s scheduled maintenance is crucial. In turn, your system’s operating time can be extended by taking this precautionary measure.
However, should you experience a machine downtime that could be due to a defective coupling, please feel free to contact us at any time and we will work with you to find a prompt solution. If required, we can also provide our expert diagnostic and optional repair service for couplings you send in to our factory in Bochum.
We stock a wide range of the spare parts you need for your REICH coupling. Our trained team will be happy to assist you and provide you with
a customised solution.
You can reach our after sales – team at:
Contact our After Sales team directly – we will find a suitable solution as soon as possible!
